Contact

Email us at support@exclusivedesignlab.com. A real person reads every message, and we reply within two business days, usually sooner.

To help us help you quickly

• Download or file problems: include your order ID and the device you are using.
• Editing help: tell us which product and what you are trying to change. A screenshot helps.
• Refunds: include your order ID and what went wrong. See our refund policy.
• Before you buy: ask anything about what is included or how a product works.

Payments and billing

Orders are processed by Creem, our merchant of record. Your receipt comes from Creem and includes your order ID. For billing questions you can contact us or reply to your receipt.

Business and licensing

For commercial use, classroom licenses for a whole school, or collaborations, email the same address with "License" in the subject line.